Terms & Conditions

Duck Hunter HQ is a gamified community platform built around the real-world “Cruising Ducks” trend: people hide small rubber ducks aboard cruise ships, and finders scan a code to view the duck’s profile and “sign the log.” The Service lets you create digital duck profiles, generate codes/tags for physical ducks, record finds, collect ducks, earn experience and badges, play a mini-game, and view community leaderboards and maps.

We are an independent platform. We are not affiliated with, sponsored by, or endorsed by any cruise line, vessel operator, or their affiliates. See Section 14.

• ◆You must be at least 13 years old to create and hold an account.
• ◆Children under 13 may participate only through, and under the supervision of, a parent or legal guardian who holds an account and adds the child to their crew. The supervising adult is responsible for the child's activity and for any content the child contributes.
• ◆If you create or manage a child's participation, you confirm you are their parent or legal guardian and consent to these Terms and our Privacy Policy on their behalf.
• ◆Accounts identified as belonging to a minor are subject to additional restrictions (for example, limits on custom usernames and uploaded images).

We do not knowingly collect personal information from children under 13 except as described in our Privacy Policy. If you believe a child has provided us information without the required consent, contact us at hello@aureniagroup.com.

You may begin using the Service anonymously. To unlock the full experience you can claim your account by verifying an email address. You are responsible for the activity that occurs under your account and for keeping access to your email and devices secure. The information you provide (such as your display name, home city, and country) must be accurate and not misleading, and must not impersonate another person.

You agree that you will not:

• ◆Use the Service for any unlawful purpose or in violation of any applicable law, cruise-line policy, or maritime regulation;
• ◆Hide, place, or leave any physical object in a manner that is unsafe, that damages property, or that violates the rules of a vessel, venue, or location;
• ◆Submit content that is false, defamatory, obscene, harassing, hateful, infringing, or that contains personal information about another person without their consent;
• ◆Manipulate gameplay, finds, scores, leaderboards, or XP — including logging fake or automated finds, signing your own ducks to farm rewards, or scripting the Service;
• ◆Attempt to access accounts, data, or systems you are not authorized to access, or probe, scan, or test the vulnerability of the Service;
• ◆Reverse engineer, scrape, or build a competing product from the Service except to the extent this restriction is prohibited by law;
• ◆Resell, sublicense, or commercially exploit the Service without our written permission.

We use automated and manual moderation. We may flag, hide, reject, or remove content and finds, suspend XP, and suspend or terminate accounts that we reasonably believe violate these Terms.

“Your Content” means anything you submit to the Service — duck names and designs, hider messages and hints, find logs, journal notes, photos you upload, thank-you messages, and similar. You retain ownership of Your Content.

You grant Aurenia a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, display, adapt, and distribute Your Content for the purpose of operating, promoting, and improving the Service. Some of Your Content (for example, find logs, public duck profiles, leaderboard entries, and photos attached to a find) is visible to other users and the public by design. You are responsible for Your Content and represent that you have the rights to submit it and grant this licence.

The Service has a real-world component. You are solely responsible for any physical duck, tag, or object you create, place, hide, find, keep, or move, and for doing so safely, lawfully, and in accordance with the rules of the ship, venue, or location involved. Do not place objects where they could create a hazard, obstruct crew, or damage property.

Aurenia does not supply physical ducks and is not responsible for any loss, injury, damage, or dispute arising from real-world activity connected to the Service. Participation is voluntary and at your own risk.

The Service offers a free tier and optional paid passes (currently “Voyage” and “Captain”). Each tier has limits on how many ducks you can create within a given window; current limits and prices are shown on the passes page before purchase.

• ◆Payments are processed by Stripe. We do not store your full payment-card details; Stripe handles them under its own terms and security standards.
• ◆The Voyage pass is a one-time purchase that grants access for a limited cruise window. The Captain pass is a recurring subscription that renews automatically each year until cancelled.
• ◆You authorize us (via Stripe) to charge your payment method for the pass you select and, for the Captain pass, for each renewal at the then-current price.
• ◆You can cancel a recurring pass at any time; cancellation takes effect at the end of the current billing period and you keep access until then.
• ◆Prices may change; we will give notice of changes to recurring prices before they take effect. Taxes may apply.

Except where required by applicable law, payments are non-refundable. A paid pass is tied to one account; benefits that extend to a crew are described on the passes page and apply only while the pass is active.

You may stop using the Service at any time and may request deletion of your account as described in the Privacy Policy. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

The Service, including its software, design system, artwork, text, logos, and the “Duck Hunter HQ” name, is owned by Aurenia or its licensors and is protected by intellectual-property laws. Except for the rights expressly granted to you to use the Service, these Terms do not transfer any rights to you.

We rely on third-party providers to operate the Service, including Supabase (database, authentication, and storage), Stripe (payments), Vercel (hosting), PostHog (product analytics), and an email provider for notifications. Your use of the Service may be subject to those providers’ terms. We are not responsible for third-party services we do not control.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any content or find data is accurate or complete. Connectivity at sea may be limited and is outside our control.

To the maximum extent permitted by law, Aurenia and its directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or for personal injury or property damage arising from real-world activity, however caused. Our total aggregate liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the claim, or (b) CAD $50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold harmless Aurenia from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, your real-world activity, or your breach of these Terms or of any law or third-party right.

Duck Hunter HQ is an independent fan-and-community platform. Any cruise line, ship, or brand names that appear are the property of their respective owners and are used for identification and descriptive purposes only. Their appearance does not imply any affiliation, sponsorship, or endorsement.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You agree that the courts located in Ontario, Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any non-waivable rights you have under the laws of your place of residence.

Questions about these Terms? Email us at hello@aureniagroup.com.